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Licensed adjusters proudly serving the insurance claim and defense industry since 2006
We will use our experience in the complex Michigan claims environment to benefit our clients and provide a positive return for their expense dollars.

 

Who We Are

Born in 2006 with the determination to put our of knowledge and experience handling claims in Michigan’s unique market to work for you, our customer and partner in the claims process, Gleason Claims takes enormous pride in building strong, long-lasting relationships.

All associates at Gleason Claims are committed to earning a high level of customer satisfaction by being responsive, reliable, and representing our clients in a professional and ethical manner. Our unparalleled knowledge and understanding of the Michigan claim industry are among the qualities that make us stand out from our competitors.


 

We are committed to serve our clients professionally, reliably and with the utmost quality they should expect from their independent adjusting service.

SERVICES

MI PIP Experts

Michigan claims are complex due to unique laws and regulations. Our vast experience handling and managing Michigan PIP and Liability claims through our work experience with national insurers is  What sets us apart from our competitors.

Field Adjusting

We are an extension of your claim department. We will treat your customers with respect and compassion and will be your eyes and ears in the field. Services include Scene Inspections and Photos, face-to-face statements, unannounced visits, and finding the claimant and witnesses.

Full Claim Handling

PIP and Liability claims:  From the first steps of claim investigation, including entitlement to benefits and coverage confirmation, through settlement or resolution.

Reserve Projections

Adequate claim reserving is paramount for the financial stability of the insurance company and the success of a claim department. We use our experience to assist you in completing comprehensive reserve projections for your Michigan PIP claims.

Our customer’s complete satisfaction is the benchmark of our success.

MCCA & Compliance

Know the reporting requirements and what it takes for you to maintain compliance with MCCA guidelines and regulations. We can assist you to ensure you will receive proper reimbursement.

Representation

We will represent you, the adjuster, professionally and knowledgably at settlement proceedings, saving you valuable office time and travel costs! We are familiar with the venues and legal community all around the state. Conveniently located in southeast Michigan, within minutes of metro Detroit courtrooms.

Coverage Investigations

Entitlement to benefits, order of priority determinations and scope of claim. Based on our hands-on experience, we have designed our statements and investigation techniques to obtain the information you need to effectively and efficiently adjust the claim.

Claim Consulting

Let us use our experience to help ensure your staff is achieving the best possible results!

Testimonials

I truly appreciate the efficient and effective claims handling I receive from Gleason Claims. If I ever have any questions or concerns, they are always quick to respond, but are also very informative with status updates for any new developments throughout the claim process, between status report due dates. Gleason is my “go to” adjusting company in Michigan!

Abby Powers, Claims Examiner,
Non-Profits Insurance Alliance

I have worked closely with Kathy Gleason for more than 30 years in the insurance industry. I have extensive experience in this industry having built a practice that includes insurance clients and many self- insureds. I can say without hesitation that Ms. Gleason is one of the finest and most knowledgeable people that I have come across in my many years practicing law in Michigan. She has a great breadth of knowledge in the insurance field and is dedicated, hard- working and has always sought to achieve the best possible result in the most cost effective manner. She is a true pleasure to work with. I would strongly recommend Gleason for work in the insurance industry. They will do a great job for their clients."

Mark Zausmer, Esquire Zausmer P.C.

Handling a Michigan No Fault or liability claim requires knowledge and expertise in this area. Merely dabbling in this area can result in an insurer facing significant and unforeseen exposure, given the penalties built into the system for an unreasonable delay or denial of a claim. I have worked with Ms. Gleason for over 20 years. I can say, without any hesitation, that she has the knowledge and expertise necessary to handle any Michigan claim, regardless of its complexity. Ms. Gleason probably knows more about the Michigan No Fault system than most people. I am proud to recommend Ms. Gleason’s firm, and I am confident that they will be an asset to your claims team.

Ronald M. Sangster, Esquire

Gleason Claims are experts in the Michigan market. They have been able to answer all of my questions and assist with Michigan PIP issues. I would rate their service a “10”. The best thing is their flexibility in being able to attend settlement conferences at the last minute and their quick response in investigating issues when I have a time limit. I would recommend Gleason Claims to handle your Michigan needs!

Deb Estes CPCU, AIC
Affirmative Insurance

“I sincerely appreciate you taking on cases at the last minute and all of your hard work. You are spot - on regarding claim values and “reading people”. 

 

“Thank you for your assistance with this claim. Your professional expertise, patience and guidance were truly appreciated”.

“You guys are always so quick to respond! I appreciate it!”

 

“This was a thorough investigation with a quick turn around on this serious injury loss. Great job!”

 

“You really are the Michigan claim experts!”

 

“You da best! “

Contact

Telephone: 248.565.8219
Fax: 248.575.4156

Mailing Address:
P.O. Box 430
Royal Oak, MI 48068-0430

Submit Assignment

We are available 24 hours a day / 7 days a week to serve you.

Call us at 248.565.8219
Fax assignments to 248.575.4156
E-mail assignments to assignment@gleasonclaims.com